Talk to a person, not a chatbot
Tell us when, how many, and what for. We do the rest.
No ticket numbers. No hold music. Send the form or message us on WhatsApp and a real person replies within 2 working hours, usually within the hour, with 2 to 3 options and honest prices. If we are not right for you, we will say so and point you somewhere that is.
- Reply in under an hour, most days
- 3,000+ guests hosted
- 95+ reviews
- 7 days a week
How can we help you today?
Three ways to reach us. All of them reach a human.
Tell us when, how many, and what the stay is for, and we will tell you honestly what is possible, including when the answer is “not us”. Office hours run 8am to 8pm. Evenings and Sundays can take a little longer, but nothing waits until Monday.
Fastest route. Send your dates, group size and town and you will usually have options back before your coffee goes cold.
Phone
Best for a complicated group booking, a wedding party split across houses, or a company that needs terms agreeing before a purchase order goes out. Tap to call.
Best for anything with an attachment: a purchase order, a company account form, a rota, a guest list. Invoices and HMRC-ready paperwork come back the same way.
Your enquiry
I'm booking for
Pick the one that fits. It changes what we send back, and it means you do not have to explain your situation twice.
We reply within 2 working hours, usually within the hour. If you have not heard from us by then, WhatsApp us and shout.
In a hurry?
WhatsApp is faster than this form and you can send photos, a site postcode or a venue link straight into the chat.
Emerson, your host
Reads every enquiry himself. Knows the quickest 6am route to the M4 and which pub will happily seat nine.
What we need to quote you properly
- The town, postcode, site or venue
- Your dates, even rough ones
- How many people, and any children
- Whether you need an invoice
Send those four things and you get real options, not a “thanks, we will be in touch”.
What happens next
Three steps, and none of them are yours after the first one
Where we host
Our homes are in Reading, Oxford and London. We can place you anywhere in the UK.
Five of our six house locations are in Reading, with a flat in London. If your dates are gone or your town is not on this list, say so anyway. We place guests through vetted partner homes across the UK, and you still deal only with us.
Before you ask
Frequently asked questions
Can you invoice my company?
Yes. Contractors and firms get proper HMRC-ready invoices, and block bookings get one consolidated invoice instead of a stack of hotel receipts. Tell us the company name and we will set it up with the booking.
What time is check-in, and do we need to meet anyone?
No key handovers. Check-in is from 4pm and checkout is by 10am. Our Reading homes have self check-in with a lockbox and door code, so you can arrive when it suits you, even after midnight. Arriving early or leaving late? Ask about bag drop, it is usually fine.
What is the cancellation policy?
Full refund up to 30 days before check-in. Inside 30 days the booking is non-refundable. Book direct and a date change is a conversation with the person who decides, not a call centre script.
Do you take pets?
No pets, sorry. It keeps every home ready for allergy-sensitive guests. If a dog is part of the family, we are happy to suggest nearby options rather than leave you stuck.
Can we extend if plans change?
Usually, yes. Moves slip and projects overrun, so extensions are one message, not a re-booking. Tell us as early as you can and we will hold the dates where possible.
Is there parking, and will a van fit?
Five of our six properties have free parking, and our South Reading houses take vans on the driveway. Every listing states exactly what fits, so you will know before you book, not after.
What do you need from us before check-in?
Photo ID and a signed rental agreement, both done online before you arrive. The lead booker must be 24 or over. It takes a couple of minutes and it is the reason our houses stay quiet and well kept.
Can the beds be split into singles?
Yes. Zip-link rooms are made up as super kings by default and split into two singles for £15.75 a room, fresh linen for both beds included. Tell us before you arrive and it will be ready.
Do you do long stays?
Yes. From 28 nights you get weekly and monthly rates with all bills included and no deposit, which is what makes us cheaper than serviced apartments for a relocation or a long project.
Can we have a party?
No parties or events, and no smoking inside. Crew stays and family gatherings are completely fine, that is most of what we do. Quiet after 10pm. There is one camera on the exterior door and a Minut monitor that reads noise levels only, never audio, and nothing inside the house.
Still deciding?
Ask us anything. Even "is this a stupid question".
Ask about a town we have never mentioned, a crew of 22, a wedding in three weeks, a completion date that just moved. We host 3,000+ guests and hold 95+ reviews across Google, Airbnb and Booking.com, and none of that started with a perfect enquiry.
Ready when you are
Tell us your dates. We'll do the rest.
Search live availability, or send us your dates and group size and a real person will reply, usually within the hour. We host in Reading, Caversham, Oxford and London, and we source stays through vetted partners anywhere else in the UK. Free, no obligation.
Not booking today?
Get our direct-booking rates before anyone else.
Last-minute gaps, seasonal offers and new houses. No spam, unsubscribe any time.